Our experience with a large number of Meals Services operated both by Local Authorities and Commercial Contractors since 1995 has shown that in most cases, software requirements will vary according to local policies and conditions, and in order to achieve near-100% satisfaction, any software package is likely to require varying degrees of customisation.
We have deliberately designed SMARTT with this likely need in mind, and thus we have the confidence to be able to state that virtually whatever changes your own Organisation may require, we can undertake to make them !
We have many years of experience of customising systems to users’ needs, and we will be only too happy to consider any such change requests carefully, and make our own suggestions as to how any cost implications may be minimised wherever possible.
Also, because we know that your own meals service is likely to face ongoing changes and increasing challenges over the years, thanks to the power and versatility of our underlying host database manager (See Database) we have evolved a unique approach to the provision of software upgrades, which whilst they may be installed extremely quickly, can result in far-reaching changes to existing underlying data structures with complete safety so as to offer new software features and functionality with virtually no disruption to ongoing use of the software.
You can therefore rely on SMARTT to see you safely through whatever the future holds for YOUR service.
Our ongoing research and development programme incorporating feedback from regular contact with all our users will ensure that SMARTT continues to offer you the very best functionality for many years to come.